Note: This information applies only to those HSA owners whose funds are transferring from AleraPay.
- From March 13 to April 3, the AleraPay accounts for most colleagues will be frozen while the funds are transferred to your new MyChoice Accounts HSA.
- If you had a zero balance with AleraPay, nothing will transfer.
- For a smaller group of colleagues who did not elect an HSA in 2026 but have an existing HSA with AleraPay, a separate bulk transfer will happen in mid-April. This group of colleagues should see AleraPay funds in their MyChoice Accounts HSA no later than April 23.
- The funds transferred from AleraPay should show up in your MyChoice Accounts HSA no later than April 17.
- If you have expenses during the freeze, you can:
- Pay out of pocket and get reimbursed, or
- Use available funds in your new MyChoice Account HSA.
- Once your funds have been transferred, you have the option of re-investing a portion of your account through UMB Bank, powered by MyChoice Accounts.
- If you need an additional HSA debit card (e.g., for your spouse), you must request it from MyChoice Accounts at 888-850-1765.