Mental Health Support

Explore how your benefits can improve your well-being, plus earn a chance to win Awardco points!

Key Updates About Spending Accounts in 2026

The Basics

Spring Health provides mental health support at no cost to you beginning on your date of hire. You and your eligible dependents are automatically covered under the program.

There are some age restrictions for dependents:

Therapy: ages 6+
Coaching: ages 13+
Medication management: ages 18+

Watch the explainer video.

You and your eligible dependents each get up to 12 therapy and 12 coaching sessions per year at no cost, including couples therapy and family care. Spring Health also offers:

Care navigation
Tools and exercises
Digital well-being content
Medication management
Alcohol and substance abuse support
And more

Contact Spring Health anytime to be connected with the right mental health care and resources when you need them.

If you or a family member needs immediate assistance, call the Spring Health Crisis Support Line 24/7 at 855-629-0554 (option 2).

What You Pay for Care

There is no cost to you or your eligible dependents for up to 12 therapy sessions and up to 12 coaching sessions per calendar year. Additional sessions are billed through your Alera Group medical coverage or are billed to you directly if you aren’t enrolled in an Alera Group medical plan.

Get Started

1

Create an account at aleragroup.springhealth.com (work-life code: aleragroup).

2

Complete a short assessment and get a personalized care plan.

3

Book an appointment with your Care Navigator, therapist, or coach.

4

Invite your dependents to create an account:

Ages 18+: Select “Invite a dependent” on the homepage.
Minors (ages 6-17): You must create and manage their account through your own Spring Health profile.

5

For support, visit springhealth.com/support or call 855-629-0544.

What Coaching Means

Through Spring Health, you and your eligible dependents ages 13+ can each get up to 12 free coaching sessions per year. Work with a licensed health and wellness coach, life coach, or career coach to focus on specific goals like improving nutrition, getting more sleep, growing your network, and managing relationships. Your coach can provide motivation, strategies, accountability, and more. (Keep in mind: Coaches do not diagnose or treat mental health conditions — you can use Spring Health’s therapy benefit or your Alera Group medical plan for that.)

The Best Care For Complex Needs

Spring Health’s Speciality Care helps catch early signs of serious mental health concerns, offers support when it might be helpful, and connects you to the right kind of care. It’s all about helping you to feel better sooner and avoiding the need for more serious treatment later on.

Get in Touch

Spring Health

Register/Login

855-629-0554

Select option 2 for 24/7 crisis support. Select option 3 for questions.

MORE TO EXPLORE

Employee Assistance Program (EAP)

Flexible Spending Accounts (FSAs)

Health Savings Account (HSA)

Medical

Alera Group, Inc. is aware that there are persons fraudulently impersonating our company by using fake internet domains that appear to look like our legitimate services. If you are contacted by someone claiming to work for Alera Group, or any of our partners, please carefully review the email address and domain.